PRIVACY & COOKIES
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This Privacy and Cookies Policy sets out how we, Ben’s Yard Ltd (“Ben’s Yard”), collect, use and protect any information that you provide to us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy and Cookies Policy.
Ben’s Yard may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
WHO ARE WE?
Ben’s Yard (“We” “Us” “Our”) is a trading name of Ben’s Yard Ltd, a company registered in England and Wales (registered number 13789247). We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including the United Kingdom) and we are responsible as “controller” of that personal information for the purposes of those laws.
WHAT INFORMATION DO WE COLLECT?
We may collect the following information:
Name and contact information, including email address
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers
WHAT DO WE DO WITH THE INFORMATION WE GATHER?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• To improve our products and services
• To send promotional messages and emails about new products, special offers, services or other information which we think you may find interesting using the contact information which you have provided
• From time to time, to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests
• Share your details with third parties including, but not exclusive to:
a. Darby & Parrett for the purposes of marketing and public relations,
b. Collins and Design My Night for the purposes of online booking,
c. Stripe for the purposes of online payment,
d. H&S reporting systems and/or authorities in the event of a reportable incident and/or accident,
e. CCTV data handling with authorities in the event of a reportable accident and/ or incident. CCTV data handling may include the exchange of CCTV recordings with local authorities or third parties only in the event of a reportable incident and/or accident.
HOW LONG PERSONAL DATA WILL BE KEPT
We will not retain customer personal data for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of data.
Once it is no longer necessary to keep your personal data on file, it will be deleted or anonymised.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
HOW WE USE COOKIES
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
This website makes use of cookies to monitor visitor sessions. No personal information is stored in the cookie that is issued by the site. The value stored in the cookie is an anonymous identifier, which is not linked to any other personal information you may give us during your visit.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy and Cookies Policy. You should exercise caution and look at the privacy statement applicable to the website in question.
YOUR RIGHTS
Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:
• request access to your personal data (commonly known as a ‘data subject access request’). This enables you to receive a copy of the personal data we hold about you and to check that we are processing it lawfully
• request the transfer of your personal data to you or to a third party. We will provide you, or a third party you have chosen, with your personal data in a structured, commonly used, machine-readable format. Note that this right applies only to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• fair processing of information and transparency over how we use your personal information
• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
• require us to correct mistakes in your information which we hold
• require the erasure of personal information concerning you in certain situations
• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations.
• object at any time to the processing of personal information concerning you for direct marketing.
• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
• object in certain situations to our continued processing of personal information.
• otherwise, restrict our processing of your personal information in certain circumstances.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.
WHAT WE MAY NEED FROM YOU
We may need to request specific information from you to help us to confirm your identity and to ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information about your request, to speed up our response.
TIME LIMIT TO RESPOND
We try to respond to all legitimate requests within one month, but it could take longer – if this is the case, we will notify you and keep you updated.
CHILDREN’S PRIVACY
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The most current version of the Privacy Policy will always be available on our website.
CONTACT US
If you have any questions or concerns about our Privacy Policy, please contact us at:
Ben’s Yard Ltd, Harlocks Farm, Soham Road, Ely, CB7 5TR